New and classic Outlook for Windows feature comparison (2024)

Outlook for Microsoft 365 New Outlook for Windows More...Less

Last updated: April 30th, 2024

The new Outlook for Windows brings you the latest features, Microsoft Copilot assisted capabilities, and a new modern and simplified design to help you connect, organize, and get things done.

We’ve put together a feature coverage matrix to help you and your teams understand what’s available and coming soon, compared to what exists today in the classic Outlook experience.

Note:Some features are only available to individuals using a work or school account in Outlook with a qualifying Microsoft 365 subscription.

We are actively listening to your feedback and will make updates and changes to our feature roadmap based on what you tell us. If you have feedback on what we should consider adding to new Outlook, please use the in-app Help > Give Feedback link.

Feature comparison

Key Definitions

  • Available: The feature is available.

  • Partially available: The feature is available; however, it may not have all the existing features compared to other Outlook versions.

  • Not supported: The feature won't be supported in the listed Outlook version.

  • Under investigation: We're currently reviewing feedback on this feature experience.

  • Upcoming: This feature will be available in the future.

Feature

Classic Outlook

New Outlook

Work or school account (Office 365 / Entra ID)

Available

Available

Microsoft accounts
(Microsoft as the provider - Outlook.com, Hotmail.com, etc.)

Available

Available

Gmail

Available

Available

iCloud

Available

Available

Yahoo

Available

Available

IMAP

Available

Available

POP

Available

Upcoming

Exchange (on-prem and on-prem ADFS)

Available

Under investigation

Shared mailbox / folder as account resource

Available

Available

Shared mailbox as an account

Available

Upcoming

Feature

Classic Outlook

New Outlook

Calendar module

Available

Available

Mail module

Available

Available

Multiple window support

Available

Available

Notes module

Available

Partially available

Offline support

Available

Upcoming

.pst support

Available

Upcoming

Settings

Available

Available

Tasks module

Available

Available

Themes

Partially available

Available

What's new

Not supported

Available

Feature

Classic Outlook

New Outlook

3-day calendar view

Available

Available

Add attendees as optional

Available

Available

Category colors (Calendar)

Available

Available

Edit this and all following events in a series

Not supported

Available

Hybrid meeting support

Available

Available

Group calendars

Available

Available

Meeting insights

Partially available

Available

Meetings to be always online (Zoom, Webex, etc.)

Available

Available

My Day / To-do bar

Available

Available

Offline support

Available

Upcoming

Quick creation of events

Available

Available

Preserve declined meetings

Not supported

Available

Save meeting as a draft

Available

Available

Sensitivity labels with Microsoft Information Protection on events

Available

Available

Schedule View

Available

Not supported

Shortened meetings (Outlook preferences and service settings)

Available

Available

Show as working elsewhere

Available

Available

Feature

Classic Outlook

New Outlook

Address book / Browsable (Global Address List)

Available

Partially available

Contacts / People

Available

Available

Contact Lists

Available

Available

Contact Categories

Not Supported

Available

Favorite contacts

Available

Available

Offline support

Available

Upcoming

Preview contacts

Available

Available

Feature

Classic Outlook

New Outlook

COM add-ins

Available

Not supported

Every meeting online for 3rd-party providers

Available

Available

Web add-ins

Available

Available

Spam reporting, phishing, and smart alert improvements (1.14 API set)

Upcoming

Upcoming

Web add-ins support in primary Entra (work or school) accounts

Available

Available

Web add-ins support in primary Microsoft accounts (personal accounts)

Available

Upcoming

Web add-ins support in secondary accounts

Available

Under investigation

Web add-ins support in 3rd-party accounts (such as Gmail, Yahoo, iCloud, etc.)

Not supported

Not supported

Feature

Classic Outlook

New Outlook

Account reorder

Available

Under investigation

Folder reorder

Available

Upcoming

Online archive

Available

Available

Feature

Classic Outlook

New Outlook

Contact support (in-app)

Available

Available

Premium support

Available

Upcoming

Give feedback

Available

Available

Help (in-app)

Available

Available

Feature

Classic Outlook

New Outlook

Advanced sensitivity labels with Microsoft Information Protection on mail

Available

Available

Auto capitalization and auto correct

Available

Upcoming

Category colors (Mail)

Available

Available

Collapsibleheaders in message list

Available

Available

Category favorites

Not supported

Available

Conditional formatting

Available

Partially available

Copilot

Partially available

Available

Dictation

Available

Available

Editor

Available

Available

.eml file support

Available

Partially available

Focused inbox

Available

Available

.ics file support

Available

Partially available

Ignore conversations

Available

Available

Inking (Draw tab)

Available

Available

Link previews andpermissions

Available

Available

Loops

Available

Available

Mail tips (External users, large audience, and Automatic replies)

Available

Available

Message Recall

Available

Partially Available

.msg support

Available

Partially Available

Offline support

Available

Upcoming

.oft file support

Available

Partially Available

Outbox folder

Available

Upcoming

Picture formatting

Available

Partially Available

Pin messages

Not supported

Available

Quick Steps

Available

Partially Available

Reactions

Available

Available

Read Receipts

Available

Available

Resend message

Available

Upcoming

Rules

Available

Partially Available

Search Folders

Available

Partially Available

Snooze

Not supported

Available

Sweep

Not supported

Available

Text prediction

Available

Available

Undo send

Available

Available

Voting buttons

Available

Not supported

Feature

Classic Outlook

New Outlook

Calendar answers

Not supported

Available

Refiners

Not supported

Available

Fileanswers

Not supported

Available

File tab

Not supported

Available

Online archive search results in primary mailbox

Not supported

Available

Speller suggestions

Available

Available

Search settings (folder scopes, top results, exclude deleted items)

Available

Available

Search file suggestions

Available

Available

Search mail suggestions

Available

Available

Search calendar suggestions

Available

Available

Teams Tab

Not supported

Available

Top Results

Available

Available

Feature

Classic Outlook

New Outlook

Block sender

Available

Available

Continuous access evaluation

Available

Available

Data Loss Prevention (DLP)

Available

Partially Available

Mandatory labeling

Available

Available

Report phishing or junk

Available

Available

Sensitivity labels

Available

Available

S/MIME

Available

Upcoming

Feature

Classic Outlook

New Outlook

Meeting chat

Not supported

Available

Presence indicators in Sender, recipients and co-recipients

Available

Available

Reply by chat

Available

Upcoming

Share to Teams

Available

Available

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New and classic Outlook for Windows feature comparison (2024)

FAQs

Is the new version of Outlook any good? ›

Overall, the new Outlook does make a good case for switching over from the old version, but, as with any preview build, things aren't all good.

What is the advantage of new Outlook? ›

You will write better emails with advanced AI built into the new Outlook for Windows to help you write impactful, clearer, mistake-free messages. New Outlook for Windows can also help remind you to follow up on important conversations. Other great features of the new Outlook for Windows include: Streamline accounts.

What's the difference between Outlook and Microsoft Outlook? ›

For example, if you want a simple and free email service that works well with other Microsoft services, you can use Outlook.com. If you want more advanced features and capabilities for email and calendar, and you are willing to pay for a subscription, you can use Office 365 Outlook.

How do I switch from New Outlook to Old Outlook? ›

To switch back to the classic view in Outlook, follow these steps:
  1. Open Outlook.
  2. Navigate to the Outlook menu.
  3. Uncheck the option for the New Outlook.
  4. Click the Revert button.
  5. Allow the application to revert to the Outlook Classic view.
Nov 27, 2023

What are the two types of Outlook? ›

To find out which version of Outlook you're using, select a tab below. There are now two versions of Outlook for Windows: new Outlook for Windows and classic Outlook for Windows. To determine if the Outlook for Windows version you're using is new Outlook or classic Outlook, check if there's a File tab on the ribbon.

Do I need the new Outlook for Windows? ›

You should continue using the classic Outlook for window if you depend heavily on public-folder features such as creating, modifying, or deleting public folders in Outlook. To learn more about the new Outlook for Windows, see this blog post.

Why not use Outlook new? ›

Performance is a real drag. The old Mail & Calendar opened in sub-second time with current mail already received. Outlook (new) takes around 5-10 seconds to finally see your latest mail. My biggest complaint is the calendar doesn't work offline and month does not scroll to current week when opened.

Is Microsoft discontinuing Outlook? ›

Microsoft's revised announcement states that the Mail and Calendar Apps will no longer be supported at the end of 2024 and will become the New Outlook for Windows. In the meantime, users are encouraged to try the New Outlook for Windows while they can switch back and forth between the Mail App and New Outlook versions.

How long will Classic Outlook be available? ›

On March 7, Microsoft published a timeline for the New Outlook for Windows client that says that support for the classic client will be until at least 2029.

What are the disadvantages of Outlook? ›

Cons:
  • Limited RSS feed support.
  • Inability to open PST (Personal Storage Table) files in Outlook, restricting access to older data.
  • Some users face difficulty accessing shared mailboxes or departmental calendars.
  • Limitation on having an overlay or side-by-side calendar view, not a mix of both.
Feb 1, 2024

Will new Outlook support pst files? ›

pst" files, which are local data files used by the traditional Outlook application, is not applicable in the "New" Outlook.

Does old Outlook still work? ›

As of last week, we now know some commercial customers with classic Outlook will be able to hang onto the existing version of the app until at least 2029. Microsoft has been working on consolidating its Outlook mail and calendar client apps for Windows since 2021, if not longer.

Is Outlook still a good email? ›

Outlook is better suited for advanced users needing progressive email organization and management features, while Gmail is better for collaborative work and users prioritizing third-party app integration.

Is Outlook and Windows email the same thing? ›

Windows Mail is being replaced with Outlook. No, not the desktop version of Outlook, or Outlook.com, but new Outlook. Sort of. In the coming months, the new Outlook will be the default on Windows 11, but some Windows Mail users are being offered the chance to upgrade today.

Do I have to change to a new Outlook? ›

You should continue using the classic Outlook for window if you depend heavily on public-folder features such as creating, modifying, or deleting public folders in Outlook. To learn more about the new Outlook for Windows, see this blog post.

Is Outlook Classic going away? ›

“Outlook classic could disappear from Microsoft 365 Apps for Enterprise — the one you get with Microsoft 365 and Office 365 subscriptions — any time. Versions of that only live around 14 months, so that could be your lead time for migrating off classic Outlook,” warned Directions on Microsoft analyst Rob Helm.

Can you switch back and forth between new and old Outlook? ›

In the new Outlook for Windows, a toggle appears at the top right of the Outlook window. While the toggle is turned on, if you try to launch classic Outlook for Windows or Windows Mail you'll be automatically redirected to the new Outlook for Windows.

How long will old Outlook be supported? ›

On March 7, Microsoft published a timeline for the New Outlook for Windows client that says that support for the classic client will be until at least 2029.

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